Privacy policy

At REACTO, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when using the REACTO Slack application and related services.

Information We Collect

REACTO collects the following types of information:

• User-Provided Information: When you install and use REACTO, we collect certain Slack profile information, such as your username, Slack ID, and email address. We also collect information based on the Slack workspace and channels you connect to our app
• Automatically Collected Information: We may collect data regarding interactions within Slack, including reactions to messages, user engagement metrics, and team activity data.
• Analytics Data: We use analytics tools to collect non-personal data about your usage patterns, such as the frequency of notifications and engagement reports.

How we use your information

We use the information collected for the following purposes:

• Provide Notifications: To notify you about reactions in Slack and provide engagement insights based on your preferences.
• Improve Service Quality: To enhance the REACTO app’s functionality and develop new features based on user behavior and feedback.
• Analytics and Reporting: To provide aggregated data reports on team engagement and reaction patterns.

Data sharing and disclosure

REACTO does not sell, trade, or share your personal information with third parties, except in the following cases:

• With Service Providers: We may share your information with trusted third-party service providers that assist us in operating REACTO, such as cloud hosting services. These providers are required to keep your information confidential.
• Legal Requirements: We may disclose information if required by law or if necessary to protect our legal rights or to investigate fraud or other violations of our Terms of Service.

Data security

We take data security seriously. REACTO uses industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

Data retention

We retain your information for as long as your account is active or as needed to provide you with the REACTO service. If you deactivate your account or request deletion, we will delete your information in accordance with applicable laws.

Your data rights

You have the following rights regarding your personal data:

• Access and Correction: You may access or request corrections to your personal information by contacting us directly.
• Data Deletion: You can request the deletion of your account and related data at any time by emailing [email protected].

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. If we make significant changes, we will notify you via Slack or email.

Contact us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].